I had a terrible experience with a great company I admire recently. It was worse than the lukewarm coffee I
Read moreThe Tills Are Alive With The Sound Of Music
More and more businesses are realising that having the right music playing in their retail space can make shoppers linger
Read moreLet’s Chat About Chatting
Interacting with customers online is a given in business these days. But turning those interactions into sales? That’s a whole
Read moreMessages On Hold: Steroids for VoIP Systems
In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share
Read moreGoing Viral
It’s that time of year where we head to our local GP for our flu vaccines, stock up on vitamin
Read moreDo You Come Here Often?
What does online dating have to do with On Hold messaging? At first glance, not a lot. But if you
Read moreSave The Date!
Ever wonder what happens when you give a one-man-marketing-machine a camera and some editing software? The answer is Kym Illman’s
Read moreDon’t Use That Tone With Me!
Do you ever think about what you sound like on the phone? If you’re like most people, you have a
Read moreLeave a Message
How come everyone’s voicemail is so dreary and monotonous? “Hi, you’ve called John Smith. Unfortunately I can’t come to the
Read moreLeveraging Social Media On Hold
By now you’ve probably figured out that social networking is worth investigating; and you’ve more than likely decided whether or
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