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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

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  • Scripting & Writing
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Category: Music

Christmas On Ho Ho Hold

December 3, 2018 messagesonhold Branding, Call Flow, Customer Service, Marketing, Music, Phone Systems, Uncategorized

Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.

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How Do I Choose What Music To Play To My Customers?

August 23, 2018 messagesonhold Branding, Call Flow, Marketing, Music, Tone & Voicing

Have you ever been placed on hold only to hear
 absolutely nothing? Not only is it off-putting and jarring, but

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How to Impress Callers with a Voicemail Message

March 28, 2018 messagesonhold Call Flow, Customer Service, Marketing, Music, Phone Systems, Scripting & Writing, Tone & Voicing, Uncategorized

How can you utilise your business’s voicemail message to create the right impression on a customer? When someone calls your

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Why On Hold Messages Matter

May 16, 2017 messagesonhold Marketing, Music, Phone Systems, Scripting & Writing, Tone & Voicing, Uncategorized

Let’s play a game. I want you to set the timer on your phone for three minutes. In these three

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The Magic of Messages On Hold

April 19, 2017 messagesonhold Marketing, Music, Phone Systems, Scripting & Writing

You might think that titling a blog “The Magic of Messages On Hold” is a tad hyperbolic. But let me

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Advertising Music

Advertising Music – Why So Catchy?

October 9, 2014 messagesonhold Marketing, Music

Oh what a feeling, To-yo-ta! I can never get Toyota’s eight note melody out of my head, and it’s probably

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Music for business

Music for Business: Because not everyone loves Beyoncé

September 19, 2014 messagesonhold Customer Service, Marketing, Music, Uncategorized

I love BeyoncĂ©. Like worship-level love. But I have come to appreciate that some people don’t. Why? Well I have

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Is Your Music Driving Away Customers?

May 22, 2014 messagesonhold Customer Service, Marketing, Music

Music is amazing. We use it to enhance the mood, bring back lost memories and even form new ones. But

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Put Your Ear To The Ground

November 7, 2013 messagesonhold Marketing, Music, Phone Systems

Every morning after I boot up my computer and check my emails, I log onto Twitter to see who’s talking

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The Tills Are Alive With The Sound Of Music

March 15, 2013 messagesonhold Music

More and more businesses are realising that having the right music playing in their retail space can make shoppers linger

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