Marketing Archives - Messages On Hold

Why your business should use IVR

If you’re not using IVR for your business, you’re missing out on an incredible opportunity. Why? Because IVR is like

Still think internally recorded phone audio, written and read by your staff members, is the way to go? You might

It’s nearly the end of the financial year – and that means it’s a great time to take stock and

Professional, confident voice-over is a crucial part of any audio production – whether you’re working on producing audio ads, eLearning

Choosing the best voice over talent for your brand is not as easy as it seems, with many considerations to

Placing your callers on hold is the perfect opportunity to promote your business, current specials, or play important information, so

Has your phone been ringing off the hook lately? It’s not a coincidence! There’s been a huge resurgence in serving

Studies have shown that while audio advertising is often the most overlooked of the marketing methods, it’s actually also one

You’re a solo operation. A one-person band. A lone wolf. Maybe you have the help of a few loyal employees,

When providing customer service in person it’s important to choose your words wisely, even though most customers are more forgiving