How to Write for the Ear Without Getting Lost in Language

If you consider yourself a bit of a wordsmith, you may be surprised to learn that writing for

Choosing the Right Voice for Your Brand

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person

Why On Hold Messages Matter

Let’s play a game. I want you to set the timer on your phone for three minutes. In

The Magic of Messages On Hold

You might think that titling a blog “The Magic of Messages On Hold” is a tad hyperbolic. But

Kym Illman Interview Episode 6 (of 6)

Behind every successful company is the vision and perseverance of its founders. From Richard Branson to Steve Jobs,

Kym Illman Interview Episode 5 (of 6)

Every business requires its leaders to not only be efficient but also effective communicators. No one appreciates the

Kym Illman Interview – Episode 4 (of 6)

When you’re driven by ambition and fuelled by a love of sales, you’re constantly planning for the future.

Kym Illman Interview – Episode 3 (of 6)

Across Australia, Kym Illman and Messages On Hold are famous for their iconic guerrilla marketing tactics. The key?

Kym Illman Interview – Episode 2 (of 6)

A successful business is one that is constantly looking at expanding and growing. Messages On Hold MD Kym

Kym Illman Interview – Episode 1 (of 6)

Every story has a beginning and every business is built on passion and opportunity, and Messages On Hold