COVID-19 + Christmas = more phone calls!

Has your phone been ringing off the hook lately? It’s not a coincidence! There’s been a huge resurgence

Exploring Your Business’ Voice!

When working on your business branding, it’s natural to start brainstorming ideas for logos, colours, website design, shop

On-hold messages and voicemails for schools

Do you struggle to share the mission, vision and values of your school with parents and other interested

Audio Advertising: The Unsung Hero of the Marketing World

Studies have shown that while audio advertising is often the most overlooked of the marketing methods, it’s actually

Small Business Marketing and Professional Audio: The easy, affordable way to seem bigger and more successful!

You’re a solo operation.  A one-person band. A lone wolf. Maybe you have the help of a few

Voicemail Should Be Your 24/7 Employee

Every company has (or should have) one. It’s not your on-call I.T. guy. It’s not your C.E.O. This

5 Winning Phone Customer Service Lines

When providing customer service in person it’s important to choose your words wisely, even though most customers are

Christmas On Ho Ho Hold

Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my

Does Bad Grammar Equal Bad Business?

If these two men both arrived for a job interview who would you hire? It’s a no brainer

How Do I Choose What Music To Play To My Customers?

Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and

Why is writing for marketing so gosh darn hard?

Short Answer: Because English is hard! Long Answer: The bandage was wound around the wound. The farm was

How to Impress Callers with a Voicemail Message

How can you utilise your business’s voicemail message to create the right impression on a customer? When someone