Do Messages On Hold Affect The Customer Experience?

When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them

How to Write for the Ear Without Getting Lost in Language

If you consider yourself a bit of a wordsmith, you may be surprised to learn that writing for

Semi Final Preview: GWS v West Coast

WHERE: Spotless Stadium, Saturday, September 16, 5.25pm AWST THE LAST FIVE R22, 2017: GWS 12.9 (81) def West

First Elimination Final Preview: Port Adelaide v West Coast

WHERE: Adelaide Oval, Saturday, September 9, 5.50pm AWST THE LAST FIVE R16, 2017: Port Adelaide 18.12 (120) def

Goodbye Subi Oval: Stories from Behind the Post By An MOH Hand Waver

This past Sunday, we had to wipe away a tear with our giant, yellow, foam hand as we

AFL Round 23 Preview: West Coast v Adelaide

WHERE: Domain Stadium, Sunday, August 27, 2.40pm AWST THE LAST FIVE R23, 2016: West Coast 14.16 (100) def

AFL Round 22 Preview: GWS v West Coast

WHERE: Spotless Stadium, Saturday, August 19, 2.35pm AWST THE LAST FIVE R10, 2017: GWS 14.14 (98) def West

AFL Round 21 Preview: West Coast v Carlton

WHERE: Domain Stadium, Saturday, August 12, 5.40pm AWST THE LAST FIVE R17, 2016: West Coast 12.10 (82) def