COVID-19 + Christmas = more phone calls!
Has your phone been ringing off the hook lately? It’s not a coincidence! There’s been a huge resurgence →
Exploring Your Business’ Voice!
When working on your business branding, it’s natural to start brainstorming ideas for logos, colours, website design, shop →
On-hold messages and voicemails for schools
Do you struggle to share the mission, vision and values of your school with parents and other interested →
Audio Advertising: The Unsung Hero of the Marketing World
Studies have shown that while audio advertising is often the most overlooked of the marketing methods, it’s actually →
Small Business Marketing and Professional Audio: The easy, affordable way to seem bigger and more successful!
You’re a solo operation. A one-person band. A lone wolf. Maybe you have the help of a few →
Voicemail Should Be Your 24/7 Employee
Every company has (or should have) one. It’s not your on-call I.T. guy. It’s not your C.E.O. This →
5 Winning Phone Customer Service Lines
When providing customer service in person it’s important to choose your words wisely, even though most customers are →
Christmas On Ho Ho Hold
Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my →
Does Bad Grammar Equal Bad Business?
If these two men both arrived for a job interview who would you hire? It’s a no brainer →
How Do I Choose What Music To Play To My Customers?
Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and →
Why is writing for marketing so gosh darn hard?
Short Answer: Because English is hard! Long Answer: The bandage was wound around the wound. The farm was →
How to Impress Callers with a Voicemail Message
How can you utilise your business’s voicemail message to create the right impression on a customer? When someone →