Phone Systems
Timaru Cinema’s botched voicemail goes viral
Still think internally recorded phone audio, written and read by your staff members, is the way to go? →
Common Phone Audio Issues and How To Fix Them
Placing your callers on hold is the perfect opportunity to promote your business, current specials, or play important →
On-hold messages and voicemails for schools
Do you struggle to share the mission, vision and values of your school with parents and other interested →
Voicemail Should Be Your 24/7 Employee
Every company has (or should have) one. It’s not your on-call I.T. guy. It’s not your C.E.O. This →
5 Winning Phone Customer Service Lines
When providing customer service in person it’s important to choose your words wisely, even though most customers are →
Christmas On Ho Ho Hold
Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my →
How to Impress Callers with a Voicemail Message
How can you utilise your business’s voicemail message to create the right impression on a customer? When someone →
Scammers Love On Hold Messages
“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from →
Do Messages On Hold Affect The Customer Experience?
When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them →
Choosing the Right Voice for Your Brand
We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person →