Branding Archives - Messages On Hold

COVID-19 + Christmas = more phone calls!

Has your phone been ringing off the hook lately? It’s not a coincidence! There’s been a huge resurgence in serving

Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.

If these two men both arrived for a job interview who would you hire? It’s a no brainer really. You’d

Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and jarring, but

“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from prospects from

Every business is dependent on successful marketing. Throughout 2017 we were treated to some of the most ingenious advertising and

When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them using your

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of

You’d be surprised at how many silly errors a professional copywriter makes in his/her first draft. I should know! Before

Seven years. That’s how long I’ve had a Twitter account. Admittedly, when I first signed up I had no idea