Good Brands Gone Bad April 4, 2013 messagesonhold Branding, Marketing I had a terrible experience with a great company I admire recently. It was worse than the lukewarm coffee I Read more
You Get What You Pay For June 21, 2012 messagesonhold Branding, Customer Service We’ve all heard the saying ‘you get what you pay for’. This is especially true in budget businesses such as discount Read more
Tune Your Message To Match Your Audience May 28, 2012 messagesonhold Branding, Customer Service Each year towards the end of May, I begin the search for a humorous birthday card for my friend. I Read more
Expose Yourself October 12, 2009 messagesonhold Branding, Marketing The more exposure you get through the media, the more familiar your company becomes to the punter. And the more Read more
A Peek Behind The Scenes June 11, 2009 messagesonhold Branding, Marketing We recognised Shane Warne’s star qualities in early 2006 when we pursued him to be an ambassador for Messages On Read more