Messages On Hold

Audio Advertising: The Unsung Hero of the Marketing World

Studies have shown that while audio advertising is often the most overlooked of the marketing methods, it’s actually also one

You’re a solo operation. A one-person band. A lone wolf. Maybe you have the help of a few loyal employees,

Every company has (or should have) one. It’s not your on-call I.T. guy. It’s not your C.E.O. This employee never

When providing customer service in person it’s important to choose your words wisely, even though most customers are more forgiving

Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.

If these two men both arrived for a job interview who would you hire? It’s a no brainer really. You’d

Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and jarring, but

Short Answer: Because English is hard! Long Answer: The bandage was wound around the wound. The farm was used to

How can you utilise your business’s voicemail message to create the right impression on a customer? When someone calls your

“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from prospects from