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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

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Tag: branding

Good Brands Gone Bad

April 4, 2013 messagesonhold Branding, Marketing

I had a terrible experience with a great company I admire recently. It was worse than the lukewarm coffee I

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The Tills Are Alive With The Sound Of Music

March 15, 2013 messagesonhold Music

More and more businesses are realising that having the right music playing in their retail space can make shoppers linger

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Let’s Chat About Chatting

March 7, 2013 messagesonhold Customer Service

Interacting with customers online is a given in business these days.  But turning those interactions into sales?  That’s a whole

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Messages On Hold: Steroids for VoIP Systems

June 5, 2012 messagesonhold Phone Systems, Videos

In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share

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Going Viral

April 18, 2012 messagesonhold Videos

It’s that time of year where we head to our local GP for our flu vaccines, stock up on vitamin

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Do You Come Here Often?

March 14, 2012 messagesonhold Customer Service

What does online dating have to do with On Hold messaging? At first glance, not a lot. But if you

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Save The Date!

November 11, 2011 messagesonhold Videos

Ever wonder what happens when you give a one-man-marketing-machine a camera and some editing software? The answer is Kym Illman’s

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Don’t Use That Tone With Me!

September 22, 2011 messagesonhold Tone & Voicing

Do you ever think about what you sound like on the phone? If you’re like most people, you have a

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Leave a Message

August 19, 2011 messagesonhold Customer Service, Tone & Voicing

How come everyone’s voicemail is so dreary and monotonous? “Hi, you’ve called John Smith. Unfortunately I can’t come to the

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Leveraging Social Media On Hold

August 1, 2011 messagesonhold Marketing

By now you’ve probably figured out that social networking is worth investigating; and you’ve more than likely decided whether or

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