Are you losing valuable sales opportunities by neglecting your on-hold messages? According to Sonder, the global authority on retail media,
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Are you losing valuable sales opportunities by neglecting your on-hold messages? According to Sonder, the global authority on retail media,
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When it comes to phone audio, there are so many types to choose from, and infinite ways in which they
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When it comes to effective communication, the words we choose can make all the difference. And in the world of
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If you’re not using IVR for your business, you’re missing out on an incredible opportunity. Why? Because IVR is like
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Still think internally recorded phone audio, written and read by your staff members, is the way to go? You might
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Placing your callers on hold is the perfect opportunity to promote your business, current specials, or play important information, so
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Do you struggle to share the mission, vision and values of your school with parents and other interested parties? Is
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Every company has (or should have) one. It’s not your on-call I.T. guy. It’s not your C.E.O. This employee never
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When providing customer service in person it’s important to choose your words wisely, even though most customers are more forgiving
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Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.
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