Are you losing valuable sales opportunities by neglecting your on-hold messages? According to Sonder, the global authority on retail media,
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Are you losing valuable sales opportunities by neglecting your on-hold messages? According to Sonder, the global authority on retail media,
Read moreWhen it comes to phone audio, there are so many types to choose from, and infinite ways in which they
Read moreWhen it comes to effective communication, the words we choose can make all the difference. And in the world of
Read moreIf you’re not using IVR for your business, you’re missing out on an incredible opportunity. Why? Because IVR is like
Read moreStill think internally recorded phone audio, written and read by your staff members, is the way to go? You might
Read morePlacing your callers on hold is the perfect opportunity to promote your business, current specials, or play important information, so
Read moreDo you struggle to share the mission, vision and values of your school with parents and other interested parties? Is
Read moreEvery company has (or should have) one. It’s not your on-call I.T. guy. It’s not your C.E.O. This employee never
Read moreWhen providing customer service in person it’s important to choose your words wisely, even though most customers are more forgiving
Read moreChristmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.
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