In a fascinating interview with National Public Radio in America, UCLA professor Keith Chen spoke about how language can affect
Read moreSecond Impressions Last
In business, consistency in customer service is essential to long-term success. At Messages On Hold, we do a number of
Read moreAn Experiment In Social Media
When I tell people I work at Messages On Hold every now and again I’m met with a blank stare.
Read moreDo You Speak Reptilian?
Fact: you don’t need to be a brain surgeon to manipulate someone’s brain. You just need to know what language
Read moreMessages On Hold: Steroids for VoIP Systems
In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share
Read moreTune Your Message To Match Your Audience
Each year towards the end of May, I begin the search for a humorous birthday card for my friend. I
Read morePace Yourself
It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar. Yes, all
Read moreDo You Come Here Often?
What does online dating have to do with On Hold messaging? At first glance, not a lot. But if you
Read moreAm I Crazy?
The other day I was out getting a bite to eat in the area I live and I saw something
Read moreWriting for the Voice
Posted By Copywriting Dept on 03-Feb-12 09:39 It’s not something I would usually admit to, but when you walk into
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