Skip to content
Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

  • Customer Service
  • Marketing
  • Branding
  • Scripting & Writing
  • Tone & Voicing
  • Music
  • Phone Systems

Tag: Messages On Hold

Pace Yourself

March 27, 2012 messagesonhold Scripting & Writing, Tone & Voicing

It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar. Yes, all

Read more

Do You Walk The Talk?

March 20, 2012 messagesonhold Customer Service

Okay, before reading any further click here and watch this short clip from ‘The Iron Lady’ featuring Meryl Streep as Margaret Thatcher.

Read more

Do You Come Here Often?

March 14, 2012 messagesonhold Customer Service

What does online dating have to do with On Hold messaging? At first glance, not a lot. But if you

Read more

Gone in 60 Seconds

February 15, 2012 messagesonhold Scripting & Writing, Tone & Voicing

According to telecommunications corporation AT & T, over 70% of business calls are placed On Hold for an average of 45

Read more

Am I Crazy?

February 10, 2012 messagesonhold Customer Service

The other day I was out getting a bite to eat in the area I live and I saw something

Read more

Writing for the Voice

February 3, 2012 messagesonhold Scripting & Writing

Posted By Copywriting Dept on 03-Feb-12 09:39 It’s not something I would usually admit to, but when you walk into

Read more

New Year’s Resolution: Fostering Loyalty

January 18, 2012 messagesonhold Customer Service

At the risk of sounding materialistic, I love spending money. Nothing beats putting on a new pair of jeans or

Read more

You Ask – We Tell!

November 9, 2011 messagesonhold Customer Service, Scripting & Writing

An important part of my role as Head Copywriter is offering new clients helpful suggestions for maximising the effectiveness of

Read more

Welcoming a Happier Customer

October 14, 2011 messagesonhold Customer Service

I have worked in retail and hospitality, and in both industries I was instructed to always greet customers when they

Read more

Don’t Use That Tone With Me!

September 22, 2011 messagesonhold Tone & Voicing

Do you ever think about what you sound like on the phone? If you’re like most people, you have a

Read more

Posts pagination

«Previous Posts 1 … 4 5 6 7 8 Next Posts»
WordPress Theme: Gridbox by ThemeZee.