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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

  • Customer Service
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  • Branding
  • Scripting & Writing
  • Tone & Voicing
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  • Phone Systems

Tag: Messages On Hold

Second Impressions Last

December 5, 2013 messagesonhold Branding, Customer Service, Featured

In business, consistency in customer service is essential to long-term success. At Messages On Hold, we do a number of

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I can’t look at this image without hearing Ave Maria.

Got My Snickers In A Twist

November 21, 2013 messagesonhold Featured, Marketing

Humour me for a moment; I want to tell you about Snickers Ice Cream Bars. I heard about them over

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Video and your marketing strategy: a match made in online heaven.

November 14, 2013 messagesonhold Branding, Marketing

What was the last video you watched on YouTube? Perhaps it was highlights from the EPL soccer game you missed

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Put Your Ear To The Ground

November 7, 2013 messagesonhold Marketing, Music, Phone Systems

Every morning after I boot up my computer and check my emails, I log onto Twitter to see who’s talking

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It’s Always Personal, It’s Business

October 31, 2013 messagesonhold Branding, Customer Service, Marketing

“It’s nothing personal, it’s just business” is a phrase that, unbelievably, still lingers in some modern business owners’ lexicon. The

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In The Spotlight

October 25, 2013 messagesonhold Branding, Customer Service

At Messages On Hold, each department has its specialty, whether that be writing, sales, voicing productions or keeping the finances

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Exceeding Expectations

October 17, 2013 messagesonhold Customer Service

Outside of my hours at Messages On Hold, I have a little creative side project that occupies my time and

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Trust me, I’m a professional…

October 11, 2013 messagesonhold Marketing, Scripting & Writing

Sometimes it can be difficult completely letting go and putting your trust in a professional service – even when you’ve

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Service Beyond The Counter

September 20, 2013 messagesonhold Customer Service, Uncategorized

I recently got into men’s skincare. Some of my friends might laugh, but I’ll be the one laughing when I’m

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How To Be A Customer 101

September 12, 2013 messagesonhold Customer Service

As service providers, we go to great lengths to ensure we take care of our customers, but what about when

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