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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

  • Customer Service
  • Marketing
  • Branding
  • Scripting & Writing
  • Tone & Voicing
  • Music
  • Phone Systems

Category: Customer Service

First Impressions Form Lasting Loyalties

October 8, 2012 messagesonhold Customer Service

Not being a massive sports fan I like to take advantage of the quiet streets and empty shops courtesy of

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Telephone Audio: A Sound Way to Influence Customers

July 19, 2012 messagesonhold Customer Service

As a business owner or operator you probably set aside a budget for building your customer base. Odds are a

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Holiday Hospitality

July 10, 2012 messagesonhold Customer Service

The tropical vibe, magnificent views and never-ending hustle bustle make Bali a fine example of a holiday island paradise. The

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You Get What You Pay For

June 21, 2012 messagesonhold Branding, Customer Service

We’ve all heard the saying ‘you get what you pay for’. This is especially true in budget businesses such as discount

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Tune Your Message To Match Your Audience

May 28, 2012 messagesonhold Branding, Customer Service

Each year towards the end of May, I begin the search for a humorous birthday card for my friend. I

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Do You Walk The Talk?

March 20, 2012 messagesonhold Customer Service

Okay, before reading any further click here and watch this short clip from ‘The Iron Lady’ featuring Meryl Streep as Margaret Thatcher.

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Do You Come Here Often?

March 14, 2012 messagesonhold Customer Service

What does online dating have to do with On Hold messaging? At first glance, not a lot. But if you

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Am I Crazy?

February 10, 2012 messagesonhold Customer Service

The other day I was out getting a bite to eat in the area I live and I saw something

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New Year’s Resolution: Fostering Loyalty

January 18, 2012 messagesonhold Customer Service

At the risk of sounding materialistic, I love spending money. Nothing beats putting on a new pair of jeans or

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You Ask – We Tell!

November 9, 2011 messagesonhold Customer Service, Scripting & Writing

An important part of my role as Head Copywriter is offering new clients helpful suggestions for maximising the effectiveness of

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