Customer Service Archives - Page 6 of 6

Welcoming a Happier Customer

I have worked in retail and hospitality, and in both industries I was instructed to always greet customers when they

Have you ever had a business do something extra for you as a customer? Maybe they remember your regular order,

How come everyone’s voicemail is so dreary and monotonous? “Hi, you’ve called John Smith. Unfortunately I can’t come to the

What an eye-opening trip! I’ve just returned from Japan again and, as always, I’m in awe of their customer service