Kym Illman Interview Episode 6 (of 6)

Behind every successful company is the vision and perseverance of its founders. From Richard Branson to Steve Jobs,

Kym Illman Interview Episode 5 (of 6)

Every business requires its leaders to not only be efficient but also effective communicators. No one appreciates the

Kym Illman Interview – Episode 4 (of 6)

When you’re driven by ambition and fuelled by a love of sales, you’re constantly planning for the future.

Kym Illman Interview – Episode 3 (of 6)

Across Australia, Kym Illman and Messages On Hold are famous for their iconic guerrilla marketing tactics. The key?

Kym Illman Interview – Episode 2 (of 6)

A successful business is one that is constantly looking at expanding and growing. Messages On Hold MD Kym

Kym Illman Interview – Episode 1 (of 6)

Every story has a beginning and every business is built on passion and opportunity, and Messages On Hold

Why is Customer Service so hard?

I recently took my daughter to a large retail chain that specialises in fabric and craft items. Now,

Languishing over language: how to improve your copywriting

In a fascinating interview with National Public Radio in America, UCLA professor Keith Chen spoke about how language