“Hey, how you doin? Sorry you can’t get through, why don’t you leave your name, and your number and I’ll
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With the sweeping success of iPads and the mind-boggling reach of the internet, the publishing world has heard the same
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I bet you’ve heard these common phrases a million times, on TV & radio ads, on websites and in print:
Read moreIs Your Caller Important To You?
The worst recorded words you can hear over the phone are; “Thank you for holding, your call is important to
Read moreDo You Speak Reptilian?
Fact: you don’t need to be a brain surgeon to manipulate someone’s brain. You just need to know what language
Read moreKill the Cliches!
Ticking clocks. Arrows hitting targets. Chances are you’ve come across these visual symbols splashed across hundreds of websites, banners, print
Read moreTelephone Audio: A Sound Way to Influence Customers
As a business owner or operator you probably set aside a budget for building your customer base. Odds are a
Read moreMessages On Hold: Steroids for VoIP Systems
In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share
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It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar. Yes, all
Read moreGone in 60 Seconds
According to telecommunications corporation AT & T, over 70% of business calls are placed On Hold for an average of 45
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