Every business is dependent on successful marketing. Throughout 2017 we were treated to some of the most ingenious advertising and
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Every business is dependent on successful marketing. Throughout 2017 we were treated to some of the most ingenious advertising and
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When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them using your
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If you consider yourself a bit of a wordsmith, you may be surprised to learn that writing for the ear
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If you’re not using IVR for your business, you should be. Interactive voice response (IVR) is an automated telephony system,
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Calling all strict grammarians, traditional linguists and elite readers – this one’s for you! Can you spot anything wrong with
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Let’s play a game. I want you to set the timer on your phone for three minutes. In these three
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You might think that titling a blog “The Magic of Messages On Hold” is a tad hyperbolic. But let me
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So, you’ve come up with the slogan, you’re thrilled with the visual branding and your adverts are short, sharp, and
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Have you ever found yourself humming a tune whilst strolling through the aisles of a supermarket only to realise that
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