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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

  • Customer Service
  • Marketing
  • Branding
  • Scripting & Writing
  • Tone & Voicing
  • Music
  • Phone Systems

From Behind The Camera

April 13, 2012 messagesonhold Videos

Have you ever wondered what it takes to create a fantastic-looking and effective internet video like the ones on our

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Pace Yourself

March 27, 2012 messagesonhold Scripting & Writing, Tone & Voicing

It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar. Yes, all

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Do You Walk The Talk?

March 20, 2012 messagesonhold Customer Service

Okay, before reading any further click here and watch this short clip from ‘The Iron Lady’ featuring Meryl Streep as Margaret Thatcher.

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Do You Come Here Often?

March 14, 2012 messagesonhold Customer Service

What does online dating have to do with On Hold messaging? At first glance, not a lot. But if you

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Gone in 60 Seconds

February 15, 2012 messagesonhold Scripting & Writing, Tone & Voicing

According to telecommunications corporation AT & T, over 70% of business calls are placed On Hold for an average of 45

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Am I Crazy?

February 10, 2012 messagesonhold Customer Service

The other day I was out getting a bite to eat in the area I live and I saw something

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Writing for the Voice

February 3, 2012 messagesonhold Scripting & Writing

Posted By Copywriting Dept on 03-Feb-12 09:39 It’s not something I would usually admit to, but when you walk into

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New Year’s Resolution: Fostering Loyalty

January 18, 2012 messagesonhold Customer Service

At the risk of sounding materialistic, I love spending money. Nothing beats putting on a new pair of jeans or

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Save The Date!

November 11, 2011 messagesonhold Videos

Ever wonder what happens when you give a one-man-marketing-machine a camera and some editing software? The answer is Kym Illman’s

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You Ask – We Tell!

November 9, 2011 messagesonhold Customer Service, Scripting & Writing

An important part of my role as Head Copywriter is offering new clients helpful suggestions for maximising the effectiveness of

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