Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.
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If these two men both arrived for a job interview who would you hire? It’s a no brainer really. You’d
Read moreHow Do I Choose What Music To Play To My Customers?
Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and jarring, but
Read moreWhy is writing for marketing so gosh darn hard?
Short Answer: Because English is hard! Long Answer: The bandage was wound around the wound. The farm was used to
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How can you utilise your business’s voicemail message to create the right impression on a customer? When someone calls your
Read moreScammers Love On Hold Messages
“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from prospects from
Read moreStand Out Marketing: Highlights from Advertising in 2017
Every business is dependent on successful marketing. Throughout 2017 we were treated to some of the most ingenious advertising and
Read moreDo Messages On Hold Affect The Customer Experience?
When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them using your
Read moreHow to Write for the Ear Without Getting Lost in Language
If you consider yourself a bit of a wordsmith, you may be surprised to learn that writing for the ear
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