Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.
Read more
Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.
Read more
If these two men both arrived for a job interview who would you hire? It’s a no brainer really. You’d
Read more
Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and jarring, but
Read more
Short Answer: Because English is hard! Long Answer: The bandage was wound around the wound. The farm was used to
Read more
How can you utilise your business’s voicemail message to create the right impression on a customer? When someone calls your
Read more
“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from prospects from
Read more
Every business is dependent on successful marketing. Throughout 2017 we were treated to some of the most ingenious advertising and
Read more
When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them using your
Read more
If you consider yourself a bit of a wordsmith, you may be surprised to learn that writing for the ear
Read more