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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

  • Customer Service
  • Marketing
  • Branding
  • Scripting & Writing
  • Tone & Voicing
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Category: Marketing

Christmas On Ho Ho Hold

December 3, 2018 messagesonhold Branding, Call Flow, Customer Service, Marketing, Music, Phone Systems, Uncategorized

Christmas is around the corner, and there’s just so much to do! I’ve got to: 1. Order my turkey. 2.

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Does Bad Grammar Equal Bad Business?

October 22, 2018 messagesonhold Branding, Customer Service, Marketing, Scripting & Writing

If these two men both arrived for a job interview who would you hire? It’s a no brainer really. You’d

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How Do I Choose What Music To Play To My Customers?

August 23, 2018 messagesonhold Branding, Call Flow, Marketing, Music, Tone & Voicing

Have you ever been placed on hold only to hear… absolutely nothing? Not only is it off-putting and jarring, but

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Why is writing for marketing so gosh darn hard?

June 5, 2018 messagesonhold Marketing, Scripting & Writing, Uncategorized

Short Answer: Because English is hard! Long Answer: The bandage was wound around the wound. The farm was used to

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How to Impress Callers with a Voicemail Message

March 28, 2018 messagesonhold Call Flow, Customer Service, Marketing, Music, Phone Systems, Scripting & Writing, Tone & Voicing, Uncategorized

How can you utilise your business’s voicemail message to create the right impression on a customer? When someone calls your

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Scammers Love On Hold Messages

February 8, 2018 messagesonhold Branding, Customer Service, Marketing, Phone Systems

“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from prospects from

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Stand Out Marketing: Highlights from Advertising in 2017

January 17, 2018 messagesonhold Branding, Marketing, Scripting & Writing, Uncategorized

Every business is dependent on successful marketing. Throughout 2017 we were treated to some of the most ingenious advertising and

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Do Messages On Hold Affect The Customer Experience?

November 22, 2017 messagesonhold Branding, Call Flow, Customer Service, Marketing, Phone Systems

When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them using your

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How to Write for the Ear Without Getting Lost in Language

September 26, 2017 messagesonhold Marketing, Scripting & Writing

If you consider yourself a bit of a wordsmith, you may be surprised to learn that writing for the ear

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Choosing the Right Voice for Your Brand

August 1, 2017 messagesonhold Branding, Marketing, Phone Systems, Tone & Voicing, Uncategorized

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of

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