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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

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Category: Branding

It’s Always Personal, It’s Business

October 31, 2013 messagesonhold Branding, Customer Service, Marketing

“It’s nothing personal, it’s just business” is a phrase that, unbelievably, still lingers in some modern business owners’ lexicon. The

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In The Spotlight

October 25, 2013 messagesonhold Branding, Customer Service

At Messages On Hold, each department has its specialty, whether that be writing, sales, voicing productions or keeping the finances

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What’s In A Name?

September 5, 2013 messagesonhold Branding, Customer Service

People love hearing their own name. It’s one of the earliest nouns we’re conscious of and hearing it actually activates

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Likes: Good Sense of Humour

August 29, 2013 messagesonhold Branding, Customer Service

Picture yourself at a party. You’re talking to a member of the opposite sex; they look great and appear to

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Phone Phoneys

August 15, 2013 messagesonhold Branding, Featured, Phone Systems

I recently made one of the biggest investments of my life: a high-end laptop worth over $2000. It took a

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Time For a Proofread

June 21, 2013 messagesonhold Branding, Scripting & Writing

Here in the Message On Hold Copywriting Department, we write a lot of scripts.  We proof them personally before we

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Choose Your Own Adventure

June 13, 2013 messagesonhold Branding, Call Flow, Marketing

When I was a kid, I read RL Stine’s Give Yourself Goosebumps books. Anyone who was born in the mid

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Life Through The Lens

May 21, 2013 messagesonhold Branding

What started out as a hobby has become a full blown passion for our Managing Director Kym Illman. “I like

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Use The (Weak) Force!

May 16, 2013 messagesonhold Branding, Marketing

“I just saw what we spent on marketing in the last quarter, show me some results now!” You want to

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The New Literacy

April 24, 2013 messagesonhold Branding, Customer Service, Videos

Are you still relying on the written word to sell? Get with the times! The language of persuasion has evolved

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