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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

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Tag: Messages On Hold

A Sound Idea

August 1, 2024 messagesonhold Tone & Voicing

Words are a powerful tool. In fact, it was Shakespeare who said, “the pen is mightier than the sword”. Words

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Choosing the Right Voice for Your Brand

August 1, 2017 messagesonhold Branding, Marketing, Phone Systems, Tone & Voicing, Uncategorized

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of

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How Will You Celebrate Leap Day?

February 25, 2016 messagesonhold Uncategorized

Unlike your favourite real holidays, which happen annually, you only get the chance to celebrate February 29, or Leap Day,

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The Top Five Christmas Campaigns for 2014

December 19, 2014 messagesonhold Branding, Marketing

Every year around early November, the internet starts to come alive with the excitement for the upcoming ad bonanza that

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Is Your Music Driving Away Customers?

May 22, 2014 messagesonhold Customer Service, Marketing, Music

Music is amazing. We use it to enhance the mood, bring back lost memories and even form new ones. But

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Going The Extra Mile (or 23.5 Miles!)

May 15, 2014 messagesonhold Customer Service

There are customers that come into a store, buy a product, and leave… no questions asked. Then there are those

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Think Big

February 5, 2014 messagesonhold Featured, Marketing

Picture this: you’ve just finished shooting images for your upcoming photography book. Do you a) email a few publishers and

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Improving The Customer Experience – A Lesson from George

January 21, 2014 messagesonhold Branding, Marketing

Your product may be a winner, but never underestimate the power of improving the customer experience. Consider the coffee market.

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Sound Like A Winner On The Phone

January 10, 2014 messagesonhold Customer Service, Phone Systems, Tone & Voicing

At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important

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Soft Serve Is Not Soft Sell

December 29, 2013 messagesonhold Marketing

Real estate is expensive; there are thousands of retailers fighting for attention and department stores are unlikely to take a

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