Exceeding Expectations October 17, 2013 messagesonhold Customer Service Outside of my hours at Messages On Hold, I have a little creative side project that occupies my time and Read more
What’s In A Name? September 5, 2013 messagesonhold Branding, Customer Service People love hearing their own name. It’s one of the earliest nouns we’re conscious of and hearing it actually activates Read more
The Art of Answering the Phone August 22, 2013 messagesonhold Customer Service Answering a phone – pretty simple, right? Wrong! As one of the most common business tools, it’s often the one Read more
Life Through The Lens May 21, 2013 messagesonhold Branding What started out as a hobby has become a full blown passion for our Managing Director Kym Illman. “I like Read more
You Get What You Pay For June 21, 2012 messagesonhold Branding, Customer Service We’ve all heard the saying ‘you get what you pay for’. This is especially true in budget businesses such as discount Read more
Messages On Hold: Steroids for VoIP Systems June 5, 2012 messagesonhold Phone Systems, Videos In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share Read more
Risks Reap Rewards! April 26, 2012 messagesonhold Marketing Most people like to play it safe, but personally I’m a big fan of taking risks. And so is Executive Read more
From Behind The Camera April 13, 2012 messagesonhold Videos Have you ever wondered what it takes to create a fantastic-looking and effective internet video like the ones on our Read more
Save The Date! November 11, 2011 messagesonhold Videos Ever wonder what happens when you give a one-man-marketing-machine a camera and some editing software? The answer is Kym Illman’s Read more
Coming Back For MOH August 17, 2011 messagesonhold Videos Targa events are full of thrills and spills – I should know! I misread a corner during Targa Tasmania at 190km/hr Read more