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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

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How Will You Celebrate Leap Day?

February 25, 2016 messagesonhold Uncategorized

Unlike your favourite real holidays, which happen annually, you only get the chance to celebrate February 29, or Leap Day,

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The Power of Social Media: Turning Disgruntled Customers Into Loyal Ones

April 2, 2015 messagesonhold Customer Service, Featured, Marketing

A wise, rather scantily clad woman once said: “You can be the ripest, juiciest peach in the world, and there’s

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It’s Always Personal, It’s Business

October 31, 2013 messagesonhold Branding, Customer Service, Marketing

“It’s nothing personal, it’s just business” is a phrase that, unbelievably, still lingers in some modern business owners’ lexicon. The

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The Element of Surprise; Surprisingly Easy

May 2, 2013 messagesonhold Customer Service, Marketing

Do you remember the good old days when you didn’t have to pump your own petrol? I don’t, because I

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An Experiment In Social Media

April 11, 2013 messagesonhold Marketing

When I tell people I work at Messages On Hold every now and again I’m met with a blank stare.

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Let’s Chat About Chatting

March 7, 2013 messagesonhold Customer Service

Interacting with customers online is a given in business these days.  But turning those interactions into sales?  That’s a whole

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Is Your Caller Important To You?

February 19, 2013 messagesonhold Scripting & Writing

The worst recorded words you can hear over the phone are; “Thank you for holding, your call is important to

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Messages On Hold: Steroids for VoIP Systems

June 5, 2012 messagesonhold Phone Systems, Videos

In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share

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Get In The Know With Online Ads

May 4, 2012 messagesonhold Marketing

A few weeks ago while I was looking for information for a client’s script I saw a Google Display ad

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Leveraging Social Media On Hold

August 1, 2011 messagesonhold Marketing

By now you’ve probably figured out that social networking is worth investigating; and you’ve more than likely decided whether or

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