Messages On Hold

Welcoming a Happier Customer

I have worked in retail and hospitality, and in both industries I was instructed to always greet customers when they

Do you ever think about what you sound like on the phone? If you’re like most people, you have a

Have you ever had a business do something extra for you as a customer? Maybe they remember your regular order,

How come everyone’s voicemail is so dreary and monotonous? “Hi, you’ve called John Smith. Unfortunately I can’t come to the

Targa events are full of thrills and spills – I should know! I misread a corner during Targa Tasmania at 190km/hr

By now you’ve probably figured out that social networking is worth investigating; and you’ve more than likely decided whether or

No matter which way you look at it, music plays a massive part in everyday life. It’s a universal way

No matter which way you look at it, music plays a massive part in everyday life. It’s a universal way

I’ve discovered an epidemic – don’t worry, it’s not contagious! Update Inspiration Paralysis, or UIP, is where a long term

As a copywriter for Messages On Hold, I speak to a lot of clients who want to know how they