Customer Service Archives - Page 2 of 6

A Guide for the Lowly Shop Assistant

When you first waltz into a shop your initial impression will be your lasting one, in which case, the person

When Sherlock Holmes, a detective whose skill is only eclipsed by his fashion sense, walks into a room for the

How do you turn your business acumen from good to great? The answer… it’s all in the little details. Take

A wise, rather scantily clad woman once said: “You can be the ripest, juiciest peach in the world, and there’s

I love playing video games. I play most days and I’m quite competitive online in some of them. But they’re

When’s the last time you listened to your staff answer – or talk to a client on – the phone?

I love Beyoncé. Like worship-level love. But I have come to appreciate that some people don’t. Why? Well I have

Talk show host Ricki Lake once said: “For me, being memorable is more important than winning.” In a world where

Music is amazing. We use it to enhance the mood, bring back lost memories and even form new ones. But

There are customers that come into a store, buy a product, and leave… no questions asked. Then there are those