Do You Speak Reptilian? October 15, 2012 messagesonhold Scripting & Writing Fact: you don’t need to be a brain surgeon to manipulate someone’s brain. You just need to know what language Read more
Telephone Audio: A Sound Way to Influence Customers July 19, 2012 messagesonhold Customer Service As a business owner or operator you probably set aside a budget for building your customer base. Odds are a Read more
Messages On Hold: Steroids for VoIP Systems June 5, 2012 messagesonhold Phone Systems, Videos In April we posted here on what it takes to create a fantastic-looking and highly-effective web video. Today I’d like to share Read more
Risks Reap Rewards! April 26, 2012 messagesonhold Marketing Most people like to play it safe, but personally I’m a big fan of taking risks. And so is Executive Read more
Don’t Use That Tone With Me! September 22, 2011 messagesonhold Tone & Voicing Do you ever think about what you sound like on the phone? If you’re like most people, you have a Read more
A Little Bit Goes a Long Way August 25, 2011 messagesonhold Customer Service Have you ever had a business do something extra for you as a customer? Maybe they remember your regular order, Read more
Coming Back For MOH August 17, 2011 messagesonhold Videos Targa events are full of thrills and spills – I should know! I misread a corner during Targa Tasmania at 190km/hr Read more