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Messages On Hold

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Better writing.

Languishing over language: how to improve your copywriting

March 21, 2016 messagesonhold Marketing, Uncategorized

In a fascinating interview with National Public Radio in America, UCLA professor Keith Chen spoke about how language can affect

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West Coast Eagles: Goals and Guerrilla Marketing

March 8, 2016 messagesonhold Marketing, Uncategorized

It was crude to say the least, but our first ambush marketing attempt took place in 1991 at the AFL

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How Will You Celebrate Leap Day?

February 25, 2016 messagesonhold Uncategorized

Unlike your favourite real holidays, which happen annually, you only get the chance to celebrate February 29, or Leap Day,

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Impressing callers from Stuttgart to %%Suburb%%

February 16, 2016 messagesonhold Personalised Post

With competition at an all-time high, the difference between winning or losing a sale often comes down to the way

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customer

A Guide for the Lowly Shop Assistant

December 1, 2015 messagesonhold Customer Service

When you first waltz into a shop your initial impression will be your lasting one, in which case, the person

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sherlock customer service

Sher-Locking in the sale with attentive customer service

October 30, 2015 messagesonhold Customer Service

When Sherlock Holmes, a detective whose skill is only eclipsed by his fashion sense, walks into a room for the

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Creativity In Your Cubicle

October 6, 2015 messagesonhold Marketing, Scripting & Writing

ā€œWriting a book is a horrible, exhausting struggle, like a long bout of some painful illness.ā€ If you’re a straight-up

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Ditch the Pitch

September 23, 2015 messagesonhold Marketing

Literary legend has it that Ernest Hemingway took on a bet that he couldn’t tell a complete story in just

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Business Skills

Wax-On, Wax-Off: Clean Up Your Business Skills

August 11, 2015 messagesonhold Customer Service, Training

How do you turn your business acumen from good to great? The answer… it’s all in the little details. Take

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Improving Your Business By Sweating The Small Stuff

June 18, 2015 messagesonhold Branding, Marketing

You’d be surprised at how many silly errors a professional copywriter makes in his/her first draft. I should know! Before

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