Weâre told from a young age that âfirst impressions are everythingâ; theyâre the ever-lasting picture a new person paints of
Read moreWhy You Should Use IVR
If youâre not using IVR for your business, you should be. Interactive voice response (IVR) is an automated telephony system,
Read moreThe Case of the Catastrophic Comma
Calling all strict grammarians, traditional linguists and elite readers â this oneâs for you! Can you spot anything wrong with
Read moreWhy On Hold Messages Matter
Letâs play a game. I want you to set the timer on your phone for three minutes. In these three
Read moreThe Magic of Messages On Hold
You might think that titling a blog âThe Magic of Messages On Holdâ is a tad hyperbolic. But let me
Read moreWhy Translation Services Are Vital in a Global Marketplace
So, youâve come up with the slogan, youâre thrilled with the visual branding and your adverts are short, sharp, and
Read moreHow Music Makes Sales
Have you ever found yourself humming a tune whilst strolling through the aisles of a supermarket only to realise that
Read moreHello, can you hear me?
“So what do you do for a living?” “Iâm a copywriter at Messages On Hold; I write marketing messages for
Read moreKym Illman Interview Episode 6 (of 6)
Behind every successful company is the vision and perseverance of its founders. From Richard Branson to Steve Jobs, tracking the
Read moreKym Illman Interview Episode 5 (of 6)
Every business requires its leaders to not only be efficient but also effective communicators. No one appreciates the importance of
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