We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of
Read moreWhy On Hold Messages Matter
Let’s play a game. I want you to set the timer on your phone for three minutes. In these three
Read moreSound Like A Winner On The Phone
At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important
Read moreChoosing The Right Voice Talent
I’m a news radio geek. I listen to one particular news radio station religiously. Every morning I listen to the
Read morePace Yourself
It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar. Yes, all
Read moreGone in 60 Seconds
According to telecommunications corporation AT & T, over 70% of business calls are placed On Hold for an average of 45
Read moreDon’t Use That Tone With Me!
Do you ever think about what you sound like on the phone? If you’re like most people, you have a
Read moreA Sound Idea
Think about the last time you were blown away by an amazing singer, actor or comedian. What was it about
Read moreLeave a Message
How come everyone’s voicemail is so dreary and monotonous? “Hi, you’ve called John Smith. Unfortunately I can’t come to the
Read moreRe-energising Your Script
I’ve discovered an epidemic – don’t worry, it’s not contagious! Update Inspiration Paralysis, or UIP, is where a long term
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