We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of
Read moreHow Will You Celebrate Leap Day?
Unlike your favourite real holidays, which happen annually, you only get the chance to celebrate February 29, or Leap Day,
Read moreStop Reposting
In order to be valuable, the content you post needs to be specific to your business. Pugs in Game of
Read moreThe Top Five Christmas Campaigns for 2014
Every year around early November, the internet starts to come alive with the excitement for the upcoming ad bonanza that
Read moreIs Your Music Driving Away Customers?
Music is amazing. We use it to enhance the mood, bring back lost memories and even form new ones. But
Read moreGoing The Extra Mile (or 23.5 Miles!)
There are customers that come into a store, buy a product, and leave… no questions asked. Then there are those
Read moreThink Big
Picture this: you’ve just finished shooting images for your upcoming photography book. Do you a) email a few publishers and
Read moreImproving The Customer Experience – A Lesson from George
Your product may be a winner, but never underestimate the power of improving the customer experience. Consider the coffee market.
Read moreSound Like A Winner On The Phone
At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important
Read moreSoft Serve Is Not Soft Sell
Real estate is expensive; there are thousands of retailers fighting for attention and department stores are unlikely to take a
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