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Messages On Hold

Messages On Hold

Blog, Customer Service, Marketing, Branding

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Tag: Customer Service

New Year’s Resolution: Fostering Loyalty

January 18, 2012 messagesonhold Customer Service

At the risk of sounding materialistic, I love spending money. Nothing beats putting on a new pair of jeans or

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You Ask – We Tell!

November 9, 2011 messagesonhold Customer Service, Scripting & Writing

An important part of my role as Head Copywriter is offering new clients helpful suggestions for maximising the effectiveness of

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Welcoming a Happier Customer

October 14, 2011 messagesonhold Customer Service

I have worked in retail and hospitality, and in both industries I was instructed to always greet customers when they

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A Little Bit Goes a Long Way

August 25, 2011 messagesonhold Customer Service

Have you ever had a business do something extra for you as a customer? Maybe they remember your regular order,

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Say “Hai” To Customer Service

October 13, 2010 messagesonhold Customer Service

What an eye-opening trip! I’ve just returned from Japan again and, as always, I’m in awe of their customer service

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