Customer Service Archives - Page 3 of 4

Customer Service Begins With A Smile

We all have days when we feel flat. You might be tired. You might be having a bad day. It

Here in the Message On Hold Copywriting Department, we write a lot of scripts. We proof them personally before we

“Hey, how you doin? Sorry you can’t get through, why don’t you leave your name, and your number and I’ll

Do you remember the good old days when you didn’t have to pump your own petrol? I don’t, because I

Are you still relying on the written word to sell? Get with the times! The language of persuasion has evolved

On a recent trip to Japan I was flabbergasted by the quality of customer service. I knew Japan’s great reputation,

I had a terrible experience with a great company I admire recently. It was worse than the lukewarm coffee I

Not being a massive sports fan I like to take advantage of the quiet streets and empty shops courtesy of

The tropical vibe, magnificent views and never-ending hustle bustle make Bali a fine example of a holiday island paradise. The

We’ve all heard the saying ‘you get what you pay for’. This is especially true in budget businesses such as discount