Customer Service Archives - Page 2 of 4

Sound Like A Winner On The Phone

At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important

In business, consistency in customer service is essential to long-term success. At Messages On Hold, we do a number of

Every morning after I boot up my computer and check my emails, I log onto Twitter to see who’s talking

“It’s nothing personal, it’s just business” is a phrase that, unbelievably, still lingers in some modern business owners’ lexicon. The

At Messages On Hold, each department has its specialty, whether that be writing, sales, voicing productions or keeping the finances

Outside of my hours at Messages On Hold, I have a little creative side project that occupies my time and

Sometimes it can be difficult completely letting go and putting your trust in a professional service – even when you’ve

I recently got into men’s skincare. Some of my friends might laugh, but I’ll be the one laughing when I’m

As service providers, we go to great lengths to ensure we take care of our customers, but what about when

This year I was lucky enough to be treated to dinner at one of Australia’s best restaurants. And while it