customer loyalty Archives - Messages On Hold

How Will You Celebrate Leap Day?

Unlike your favourite real holidays, which happen annually, you only get the chance to celebrate February 29, or Leap Day,

In business, consistency in customer service is essential to long-term success. At Messages On Hold, we do a number of

“It’s nothing personal, it’s just business” is a phrase that, unbelievably, still lingers in some modern business owners’ lexicon. The

Not being a massive sports fan I like to take advantage of the quiet streets and empty shops courtesy of

Okay, before reading any further click here and watch this short clip from ‘The Iron Lady’ featuring Meryl Streep as Margaret Thatcher.

Have you ever had a business do something extra for you as a customer? Maybe they remember your regular order,