Phone Systems Archives - Page 2 of 3

How to Impress Callers with a Voicemail Message

How can you utilise your business’s voicemail message to create the right impression on a customer? When someone calls your

“Come on, do on hold messages really work? Sounds too good to be true!” We hear this from prospects from

When a caller contacts your business the customer service they experience will undoubtedly affect the likelihood of them using your

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of

If you’re not using IVR for your business, you should be. Interactive voice response (IVR) is an automated telephony system,

Let’s play a game. I want you to set the timer on your phone for three minutes. In these three

You might think that titling a blog “The Magic of Messages On Hold” is a tad hyperbolic. But let me

At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important

Every morning after I boot up my computer and check my emails, I log onto Twitter to see who’s talking

I recently made one of the biggest investments of my life: a high-end laptop worth over $2000. It took a