On Hold Archives - Messages On Hold

Choosing the Right Voice for Your Brand

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person paints of

At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important

Real estate is expensive; there are thousands of retailers fighting for attention and department stores are unlikely to take a

In business, consistency in customer service is essential to long-term success. At Messages On Hold, we do a number of

Every morning after I boot up my computer and check my emails, I log onto Twitter to see who’s talking

“It’s nothing personal, it’s just business” is a phrase that, unbelievably, still lingers in some modern business owners’ lexicon. The

At Messages On Hold, each department has its specialty, whether that be writing, sales, voicing productions or keeping the finances

Sometimes it can be difficult completely letting go and putting your trust in a professional service – even when you’ve

I recently made one of the biggest investments of my life: a high-end laptop worth over $2000. It took a

On Hold scripts have come a long way since I began writing them over five years ago. Every day we’re