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Tag: Feedback

The Power of Social Media: Turning Disgruntled Customers Into Loyal Ones

April 2, 2015 messagesonhold Customer Service, Featured, Marketing

A wise, rather scantily clad woman once said: “You can be the ripest, juiciest peach in the world, and there’s

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Constructing From Criticism

July 11, 2013 messagesonhold Customer Service

This year I was lucky enough to be treated to dinner at one of Australia’s best restaurants. And while it

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