Sound Like A Winner On The Phone January 10, 2014 messagesonhold Customer Service, Phone Systems, Tone & Voicing At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of how important Read more
What’s In A Name? September 5, 2013 messagesonhold Branding, Customer Service People love hearing their own name. It’s one of the earliest nouns we’re conscious of and hearing it actually activates Read more