Exceeding Expectations October 17, 2013 messagesonhold Customer Service Outside of my hours at Messages On Hold, I have a little creative side project that occupies my time and Read more
Time For a Proofread June 21, 2013 messagesonhold Branding, Scripting & Writing Here in the Message On Hold Copywriting Department, we write a lot of scripts. We proof them personally before we Read more
Don’t Use That Tone With Me! September 22, 2011 messagesonhold Tone & Voicing Do you ever think about what you sound like on the phone? If you’re like most people, you have a Read more
One Hit Is Never Enough November 18, 2010 messagesonhold Marketing Marketing is a complex machine – it’s not simple by any length of the word. However, it all boils down Read more