Pace Yourself March 27, 2012 messagesonhold Scripting & Writing, Tone & Voicing It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar. Yes, all Read more
Gone in 60 Seconds February 15, 2012 messagesonhold Scripting & Writing, Tone & Voicing According to telecommunications corporation AT & T, over 70% of business calls are placed On Hold for an average of 45 Read more