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Messages On Hold

Messages On Hold

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Tag: Japan

Customer Service is Alive, Well and in Ginza

April 18, 2013 messagesonhold Customer Service

On a recent trip to Japan I was flabbergasted by the quality of customer service. I knew Japan’s great reputation,

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You Get What You Pay For

June 21, 2012 messagesonhold Branding, Customer Service

We’ve all heard the saying ‘you get what you pay for’. This is especially true in budget businesses such as discount

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Say “Hai” To Customer Service

October 13, 2010 messagesonhold Customer Service

What an eye-opening trip! I’ve just returned from Japan again and, as always, I’m in awe of their customer service

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