I have worked in retail and hospitality, and in both industries I was instructed to always greet customers when they
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Do you ever think about what you sound like on the phone? If you’re like most people, you have a
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As a copywriter for Messages On Hold, I speak to a lot of clients who want to know how they
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As the Copywriting Supervisor for Messages On Hold, I’ve read a lot of briefs. In fact, if I were to
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