Tone & Voicing

Choosing the Right Voice for Your Brand

We’re told from a young age that “first impressions are everything”; they’re the ever-lasting picture a new person

Why On Hold Messages Matter

Let’s play a game. I want you to set the timer on your phone for three minutes. In

Sound Like A Winner On The Phone

At Messages On Hold we conduct 95% of our business over the phone, so we’re acutely aware of

Choosing The Right Voice Talent

I’m a news radio geek. I listen to one particular news radio station religiously. Every morning I listen

Pace Yourself

It’s easy to assume that a good read is all about lovely language, flowing sentences and correct grammar.

Gone in 60 Seconds

According to telecommunications corporation AT & T, over 70% of business calls are placed On Hold for an average

A Sound Idea

Think about the last time you were blown away by an amazing singer, actor or comedian. What was

Leave a Message

How come everyone’s voicemail is so dreary and monotonous? “Hi, you’ve called John Smith. Unfortunately I can’t come

Re-energising Your Script

I’ve discovered an epidemic – don’t worry, it’s not contagious! Update Inspiration Paralysis, or UIP, is where a